Sales Agreement
All users who have completed membership process are deemed to have read and approved the sales agreement.
Sales Agreement
Sales Agreement in the Virtual Environment between EKD TEKSTİL SAN. ve TİC. LTD. ŞTİ. and Customer
Article - 1
The subject of this contract is the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts regarding the sale and delivery of the product, whose qualities and sales price are stated below, that the seller sells to the buyer; It covers the rights and obligations of the parties in accordance with the provisions of the Regulation on Implementation Principles and Procedures of Distance Contracts.
Article - 2
SELLER INFORMATION
Title: EKD TEKSTİL SAN. ve TİC. LTD. ŞTİ.
Address: Erenler Mah. 1201 Sok. No:7/1 İç Kapı No:207, Erenler/Sakarya
Phone: 0850 377 54 54
E-mail: [email protected]
KEP: [email protected]
MERSİS No: 0326049308900001
Tax No: 3260493089
Article - 3
BUYER INFORMATION
All members: All users who are members of EKD TEKSTİL SAN. ve TİC. LTD. ŞTİ company’s e-commerce stores www.he-qa.com and have made purchase. (It will be referred as buyer or customer afterwards).
Article – 4
AGREEMENT TOPIC AND PRODUCTS INFORMATION
Goods/Products or Services; Type, Quantity, Brand/Model, Color, Quantity, Sale Price and Payment method are as stated on the site, and these promises may change without notifying the buyer.
Article - 5
GENERAL PROVISION
5.1 - The BUYER declares that he has read all the preliminary information regarding the basic characteristics, sales price, payment method and delivery of the product subject to the contract specified in Article 4, and has given the necessary confirmation in electronic environment.
5.2 - The product subject to the contract is delivered to the buyer or the person or organization at the address indicated in the preliminary information, depending on the distance of the buyer's place of residence for each product, provided that it does not exceed the legal 30-day period.
5.3 - If the product subject to the contract is to be delivered to a person or organization other than the buyer, the SELLER cannot be held responsible if the person or organization to be delivered does not accept the delivery.
5.4 - The SELLER is responsible for the delivery of the contracted product intact, complete, in accordance with the qualifications specified in the order, and with the warranty documents and user manuals, if any.
5.5 - For the delivery of the product subject to the contract, this contract must be approved electronically and the sale price must be paid in the form of payment preferred by the buyer. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.
5.6 - If the relevant bank or financial institution fails to pay the product price to the SELLER due to the unfair or unlawful use of the credit card of the buyer by unauthorized persons after the delivery of the product, not due to the fault of the buyer, the BUYER himself or the product delivered to the person or institution specified in the sales contract 3 must be sent to the SELLER within business days. In such a case, the shipping costs are the responsibility of the buyer.
5.7 - If the SELLER cannot deliver the product subject to the contract in due time due to unforeseeable or extraordinary circumstances such as weather conditions preventing transportation, interruption of transportation, the SELLER is obliged to notify the buyer of the situation. In this case, the buyer may use one of the rights to cancel the order, replace the product subject to the contract with its precedent, if any, and/or postpone the delivery time until the obstacle is removed. In the event that the buyer cancels the order, the SELLER attempts to cancel the credit card receipt belonging to the buyer and return the relevant amount to the buyer's account within 7 days, and the transaction is notified to the BUYER via e-mail. In such a case, the SELLER cannot be held responsible for delays caused by the relevant bank.
5.8 - In case the products delivered to the person and/or institutions that the BUYER and/or the BUYER want to be delivered are defective or broken, the relevant product or products are delivered back to the SELLER within 7 days starting from receiving date by the BUYER, in order to carry out the necessary repair or replacement within the warranty conditions. and shipping costs are covered by the SELLER. In such a case, if the 7-day period expires, the BUYER has to take the product he has received to the relevant service.
5.9- This contract becomes valid after it is electronically approved by the buyer (after membership is completed) and delivered to [email protected].
Article - 6
RIGHT OF WITHDRAWAL
The buyer has the right to withdraw within seven (7) days qfrom the delivery of the product subject to the contract to himself or the person/organization at the address indicated. In order for the right of withdrawal to be exercised, the SELLER must be notified by fax or e-mail within this period, and the product must not be used within the framework of the provisions of Article 7 and the packaging must not be damaged. In case this right is exercised, it is obligatory to return the original sales invoice and the copy of the cargo delivery report stating that the product delivered to the 3rd party or the BUYER has been sent to the SELLER. Within 7 days following the receipt of these documents, the SELLER makes an attempt at the relevant bank to return the product price to the BUYER's credit card account. The SELLER cannot be held responsible for the problems on the bank's side in the return of the product price. If the original sales invoice is not sent, the value added tax and other legal obligations, if any, are not refunded. The shipping cost of the product returned due to the right of withdrawal belongs to the BUYER. In addition, the right of withdrawal cannot be exercised for products that cannot be returned due to their nature, disposable products, software and programs that can be copied, products that deteriorate quickly or whose expiration date has passed. The use of the right of withdrawal for all kinds of software and programs, DVD, VCD, CD and cassettes, computer and stationery consumables (toner, cartridge, strip, etc.) and the use of the right of withdrawal for all kinds of cosmetic is depending on the packaging of the product must be unopened, undefected, and unused.
Article - 7
AUTHORISED COURT
In the implementation of this contract, the Consumer Arbitration Committees and the CONSUMER COURTS in the BUYER's or SELLER's settlement are authorized up to the value declared by the Ministry of Trade. In case the order is approved electronically, the BUYER shall be deemed to have accepted all the provisions of this contract.
Article - 8
SITUATIONS WITH NO RIGHT OF WITHDRAWAL
The BUYER cannot benefit from the right of withdrawal in cases related to the goods specially prepared for the BUYER in line with the wishes or personal needs of the consumer.
Article - 9
For returns and exchanges, the shipping cost belongs to us as per our sales contract. You can send free shipping with Sürat Kargo, which we have agreement with. Packages sent to us from different cargo companies with payment are not accepted. Detailed information is also available in our returns and exchange pages on website.