Woven with traditional hand craftsmanship from natural raffia fibers, this bag is a candidate to be the strongest complement to your summer style with its wide form and rustic texture. The lightness and durability offered by raffia combine with an artistic weaving technique to lend the bag both a bohemian atmosphere and visual depth.
The tan leather details used on the upper panel of the design add a sophisticated contrast to the bag's natural texture while reinforcing the clarity of its form. Long leather straps offering comfortable shoulder carry and adjustable drawstring details on the sides blend functionality with HE-QA’s refined design language. Effortlessly matching linen sets in the city and flowing dresses on vacation, this tote bag provides the opportunity to carry everything you need throughout the day with its wide interior volume.
Usage Recommendations: To preserve the naturalness of the raffia texture and the shape of the leather parts, clean the product by wiping with a damp cloth. It is recommended to avoid prolonged direct sunlight and contact with water.
| Measurements: |
Width |
Height |
Depth |
| STANDART: |
55 cm |
32 cm |
30 cm |
Returns & Refund Policy
You may return any item purchased from our online store within 14 days without providing any reason, provided that the item has not been used (excluding socks due to hygiene reasons).
If you use our contracted shipping company, PTT Cargo, the return shipping fee will be covered by us. To initiate a return, you must fill out the return form available on your "My Orders" page. Once completed, you will receive a code that you can present at any PTT Cargo branch to send your package free of charge. Our address is already registered in their system. If you choose to send your return via a different courier, you will be responsible for the shipping cost. We do not accept packages sent with cash-on-delivery payment.
For guest orders (without account registration), you can submit your return request by accessing your order through the “Track Shipment” button on our homepage.
If your total order amount exceeds 2500 TL, you benefit from our free shipping campaign. However, if your total drops below 2500 TL after the return or if all items are returned, this campaign becomes invalid. In such cases, 74.90 TL (or 99.90 TL if you selected Yurtiçi Kargo) will be deducted from your refund as a shipping fee.
Once the returned items have been received, a refund will be issued within 7 business days. The refund will be processed using the original payment method used at checkout (installment or lump sum). Since the process is automated, the refund method cannot be changed. Depending on your bank, it may take 1–10 business days after the refund instruction for the payment to appear in your account.
If you paid in installments, your refund will also be issued in installments. If you paid in a single transaction, your refund will be returned in full.
If you paid by bank transfer, please write the full name and IBAN (26-digit TR number) of the account holder in the return section on the return form. The purchase amount will be refunded to this account within 7 business days after the return is received. The time it takes for the refunded amount to be reflected in your account depends on your bank’s processing time, but it usually appears within 1–10 business days after the refund instruction.
Important Note for International Orders:
Due to customs regulations and return procedures that vary from country to country, we unfortunately cannot accept returns for orders shipped internationally. This policy is necessary to ensure the security and efficiency of both our customers and our operational processes.
However, if the item you receive is damaged, defective, or incorrect, please contact us within 14 days of delivery. After the necessary review, if the product is confirmed to be faulty, the refund will be issued to bank accounts located in Türkiye.
If you wish to return a product using a different courier, please send it in the name of EKD TEKSTİL to the address below:
ADDRESS: Yeşiltepe Mahallesi, Uluyol Cd. No:94, 54200 Erenler/Sakarya – TURKEY
If a product purchased from our website is
defective or faulty, you must contact us via
info@he-qa.com within
14 days from the delivery date. If the faulty product is available in our stock, it will be
replaced.
All shipping costs related to defective products will be covered by us. Please use
PTT Cargo for these returns as well. Products
damaged due to customer use or used beyond the 14-day period are not eligible for return. If the faulty product is out of stock, a
full refund will be issued within 3 business days.
