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KVKK Agreggment

Protection of personal data is among the most important priorities for Ekd Tekstil Sanayi Ve Ticaret Ltd (our company), which manages the website at https://www.he-qa.com/ and various sales points.

  1. Customer Identification Information (Name-Surname, Gender, TCKN/VKN, Membership information, Password, Date of birth)
  2. Contact Information (Contact / Billing address, Address information, E-mail address, Telephone number)

Website Usage Data (Likes, Cookies information, Web pointers information)

Registration of users through the website,

Authentication of users,

Measuring and improving the service quality related to customer satisfaction and support process,

managing customer satisfaction processes,

Development of customer management, after-sales services and after-sales processes, evaluation of problem/error reporting,

Recording information to evaluate the service,

It will be processed for the purpose of carrying out promotional, marketing and promotional activities.

Your personal data may be transferred to social media channels, to the organizations which we have an agreement for sending commercial electronic messages, to marketing companies, program partner organizations, suppliers, domestic and foreign organizations which we are related, limited and proportional to the stated purposes.

With my explicit consent, I accept the processing of my personal data as stated above.

Central Registral System Number (Mersis no) : 0326049308900001

CLARIFICATION TEXT ON THE PROTECTION AND PROCESSING OF PERSONAL DATA

Protection of personal data Ekd Tekstil Sanayi Ve Ticaret Ltd. Şti (Our Company) is among the most important priorities. We declare that we operate personal data;

Compliance with the law and the rules of honesty,

Being accurate and up-to-date when necessary,

Processing for specific, explicit and legitimate purposes,

Being connected, limited and restrained with the purposes of processing,

Safe storage for as long as required and legal for processing purposes or stipulated in the relevant legislation

within the framework of our principles. We provide this information in order to enlighten you about the protection of personal data and to fulfill our obligation to inform as a Data Controller within the scope of Article 10 of the Personal Data Protection Law (KVKK) No. 6698.

Processed Personal Data

Customer Identification Information (Name-Surname, Gender, TCKN/VKN, Membership information, Password, Date of birth)

Contact Information (Contact / Billing address, Address information, E-mail address, Telephone number)

Website Usage Data (Likes, Cookies information, Web pointers information)

Service Subject Information (Shopping details, Shopping history)

Personal Data Processing Purposes

Registration of users through the website,

Authentication of users,

Communicating with users,

Fulfillment of the obligations undertaken pursuant to the distance sales contract,

Sales and collection,

Arranging all records, documents and invoices that will be the basis of the transactions,

Measuring and improving the service quality related to customer satisfaction and support process, managing customer satisfaction processes, improving customer management, after-sales services and post-sales processes, evaluating problem/error notification,

Detection and prevention of fraud, risk management and control activities for audit and control processes,

Execution of the accounting process,

Execution and development of operational activities,

Execution of processes carried out with payment service providers,

Making internal evaluations,

Providing information on requests from legal authorities on matters related to public safety,

Conducting security, operation, reporting, statistical activities,

To meet legal obligations and to use the rights arising from the current legislation,

Recording information to evaluate the service,

Execution of promotion, marketing and promotional activities.

Legal Reason for Personal Data Processing and Method of Collection

Your personal data, in Article 5 of the Law;

a) Having your explicit consent.

b) It is clearly stipulated in the laws.

c) It is necessary to process the personal data of the parties to the contract, provided that it is directly related to the establishment or performance of a contract.

ç) It is mandatory for the data controller to fulfill its legal obligation.

d) Data processing is mandatory for the establishment, exercise or protection of a right.

e) Data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject.

May be collected under these legal reasons including store visits to our company, written/digital applications, use of our website, calling our phone numbers, social media and other verbal, written or electronic media, automatic or non-automatic methods.

Transfer of Personal Data

Personal data may be transferred to administrative and official authorities, transportation companies, audit/consulting companies, company shareholders, organizations with which we have an agreement for sending commercial electronic messages, program partner organizations, suppliers, financial institutions, domestic and foreign institutions, in a limited and proportional manner for the purposes stated in the "Personal Data Processing Purposes" heading of the clarification text.

User’s Rights According to the Law on Protection of Personal Data

According to Article 11 of the KVK Law, by applying to our Company, you have rights on;

Learning whether personal data is processed or not,

If personal data has been processed, requesting information about it,

Learning the purpose of processing personal data and whether they are used in accordance with its purpose,

Knowing the third parties to whom personal data is transferred at local or abroad,

Requesting correction of personal data in case of incomplete or incorrect processing,

Requesting the deletion or destruction of personal data in case of disappearance of legal reasons requiring processing,

Requesting notification of the transactions made to subparagraphs (e) and (f) to third parties to whom personal data has been transferred,

Objecting to the emergence of a result against the person himself by analyzing the processed data exclusively through automated systems,

Requesting the compensation of the damage in case of loss due to unlawful processing of personal data.

You can submit your requests within the scope of Article 11 of the Law, which regulates the rights of the person concerned, to our Company in writing or to the e-mail address info@he-qa.com, using secure electronic signature, mobile signature or your e-mail address previously notified to our Company and registered in our system, in accordance with the "Announcement on Application Procedures and Principles to the Data Controller".

Headquarter Address: Erenler mah. 1201 sok. No:7/1/207 B blok 2.kat D:31 Erenler/Sakarya

Phone Number: (+90) 0264 502 29 33

Website: www.he-qa.com

Email Address: info@he-qa.com

Prepared by  T-Soft E-Commerce.